Teleconsultation services

See a Doctor Online – With Ease

Access quality medical care quickly, without leaving your home, thanks to our telemedicine service.

Our licensed physicians provide secure video consultations, allowing you to receive medical advice, a diagnosis, or a prescription renewal—wherever you are.

Why Choose Teleconsultation?

  • Convenient: Speak with a doctor from the comfort of your home—no need to travel.
  • Fast: Book an appointment in just a few clicks.
  • Secure: Confidential consultations through a platform that meets strict security standards.
  • Effective: Get medical advice, prescriptions, or follow-up care tailored to your needs.

Ideal for Situations Such As:

  • Minor symptoms: colds, flu, urinary or eye infections, nausea, etc.
  • Prescription renewals.
  • Follow-up care for previously diagnosed conditions.

How It Works:

  1. Book an Appointment: Choose a time that works for you.
  2. Receive a Secure Link: Use the link in your confirmation email to join your appointment at the scheduled time.
  3. Consult by Video: Speak with the doctor and, if needed, receive an electronic prescription via your patient portal.

Note: If the physician determines a physical exam is necessary, an in-person consultation may be recommended.

Frequently asked questions

Read our FAQ for more information

Teleconsultation is suitable for many reasons: prescription renewals, medical follow-ups, health advice, test results, or mild symptoms. In cases of emergency or when a physical exam is necessary, an in-person consultation will be recommended.

You only need a connected device (computer, tablet, or smartphone), a stable internet connection, and a working camera and microphone.

It can substitute for an in-office visit in certain situations, but not always. Your healthcare provider will advise you to come in person if a physical examination is required.

Yes. If the physician deems it necessary, they can issue a prescription at the end of the teleconsultation. It will be sent securely by electronic means, either directly to your pharmacy or via your patient portal.