Teleconsultation services

See a Doctor Online – With Ease

Access quality medical care quickly, without leaving your home, thanks to our telemedicine service.

Our licensed physicians provide secure video consultations, allowing you to receive medical advice, a diagnosis, or a prescription renewal—wherever you are.

Why Choose Teleconsultation?

  • Convenient: Speak with a doctor from the comfort of your home—no need to travel.
  • Fast: Book an appointment in just a few clicks.
  • Secure: Confidential consultations through a platform that meets strict security standards.
  • Effective: Get medical advice, prescriptions, or follow-up care tailored to your needs.

Ideal for Situations Such As:

  • Minor symptoms: colds, flu, urinary or eye infections, nausea, etc.
  • Prescription renewals.
  • Follow-up care for previously diagnosed conditions.

How It Works:

  1. Book an Appointment: Choose a time that works for you.
  2. Receive a Secure Link: Use the link in your confirmation email to join your appointment at the scheduled time.
  3. Consult by Video: Speak with the doctor and, if needed, receive an electronic prescription via your patient portal.

Note: If the physician determines a physical exam is necessary, an in-person consultation may be recommended.

Une médecin réalise une téléconsultation avec une patiente.
Une mère et sa fille sont en téléconsultation avec une médecin.

Frequently asked questions

Read our FAQ for more information

Teleconsultation is suitable for many reasons: prescription renewals, medical follow-ups, health advice, test results, or mild symptoms. In cases of emergency or when a physical exam is necessary, an in-person consultation will be recommended.

You only need a connected device (computer, tablet, or smartphone), a stable internet connection, and a working camera and microphone.

It can substitute for an in-office visit in certain situations, but not always. Your healthcare provider will advise you to come in person if a physical examination is required.

Yes. If the physician deems it necessary, they can issue a prescription at the end of the teleconsultation. It will be sent securely by electronic means, either directly to your pharmacy or via your patient portal.